The Assessment Support Unit is responsible for:

Ensuring the quality of assessment by providing assistance in developing test items to internal and external subject matter experts. 

Innovation in the assessment system, as an example this unit has introduced a Question Bank known as Qbank in the assessment system. The  objectives of the developing the QBank are to  enable the storage of test items, to auto-generate test papers and perform item analyses.


Dr. Zainuriyah Abdul Khatab

Head of Assessment

Institute for Teaching and Learning Advancement

Open University Malaysia

The Delivery Unit oversees all aspects of face-to-face learning which related to tutors and tutorials.

It mainly manages the following areas:

  • Recruitment and appointment of tutors
  • Training of tutors
  • Monitoring, evaluation and observation of tutors
  • Enhancement of quality of face-to-face tutoring
  • Teaching permit matters
  • Issues related to face-to-face tutors


Dr. Harvinder Kaur a/p Dharam Singh

Head of Delivery

Institute for Teaching and Learning Advancement

Open University Malaysia

The Online Tutoring and Learning Support Unit oversees all aspects of online learning at OUM related to online facilitation, resources, and online support. The unit mainly handles management of online tutors (e-tutors) which involves tagging, training and monitoring of e-tutors. The unit also monitors and evaluates online forum management by e-tutors. 

In addition, the unit provides support and continued development to e-tutors via an online community area (e-Tutors Online Community). OUM's online learner support centers such as the Mathematics Resource Center (MRC) and the electronic gateway to English Resources (e-Gate), are also housed under this unit. 


Assoc. Prof. Dr. Safiah Md Yusof

Deputy Director

Institute for Teaching and Learning Advancement

Open University Malaysia

Welcoming Message

YBhg. Prof. Dato' Dr. Mansor Bin Fadzil

President/Vice Chancellor

Open University Malaysia




Welcoming Remarks

YBrs. Prof. Dr. Lim Tick Meng

Director

Institute for Teaching and Learning Advancement

Open University Malaysia